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Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after proof or receipt of payment has been confirmed.

Within Cebu City

Within Cebu City and surrounding areas we offer; Grab Express, Angkas & Lalamove. In some circumstances we may elect to use our own delivery rider. We will only charge you for what service you originally selected. If you choose Grab and we decide to send our rider, you will only pay the Grab rate. You must be able to pay the driver your delivery fees on arrival.

Outside Cebu City

We use Grab or Lalamove for deliveries outside Cebu City. In some circumstances we may elect to use our own delivery rider. We will only charge you for what service you originally selected. If you choose Grab and we decide to send our rider, you will only pay the Grab rate. You must be able to pay the driver your delivery fees on arrival.

Outside Cebu

We use JRS express & LBC for deliveries outside Cebu.

Shipping Fees

All shipping fees must be shouldered by the buyer.

Damage, Theft or Loss in Transit

The Beauty Call will not be held responsible for damage, theft or loss in transit during the delivery of your item. Once your order is dispatched, it is the responsibility of the delivery contractor to bring it to you safely. The Beauty Call will not reimburse you for any damage, theft or loss no refund any shipping fees. Complaints should be lodged directly with the courier company.